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Tuesday · 9:02 pm · A signup, on a phone, on a train

The welcome arrived before you noticed the signup.

Email that runs on rails. Someone joins your list and the letter you were always going to send is already written, waiting for exactly that. It goes out in your voice, in seconds, and the follow-up is already on its way down the line. You were making dinner.

9:02 PM ·JOINED YOUR LIST 9:02 PM ·THE WELCOME · SENT DAY 2 · THE FOLLOW-UPWAITING ITS TURN STARTED BY SOMETHING REAL · WRITTEN BEFORE IT WAS NEEDED
WHAT STARTS IT Someone joins your list Someone books a call An order lands A customer goes quiet ALSO · A TAG IS ADDED · A DATE YOU SET ARRIVESA NEW LEAD · A NEW CONVERSATION THE SEQUENCE · STEPS, JOINED Send · the welcomeWait · two daysBranch · opened it, or notSend · the one thing to try firstAdd the tag · welcomed Send · the prep sheetWait · until the day beforeSend · the reminderTell you in Conversations · they're booked Send · the receipt and the thank-youWait · one weekAsk Maven · draft the how-is-it-goingUpdate the field · a customer now Wait · thirty quiet daysAsk Maven · draft the we-miss-youWait · nine daysBranch · clicked, or notStop here · move them along the pipeline THE WAITS ARE REAL HOURS AND DAYS ·NOTHING LEAVES UNTIL YOU SAY SO
Pick what starts it · the steps are yours to change

Email Workflows · The rails

Signups, purchases, silences: each can start the right sequence.

A sequence is steps stacked and joined: send a designed email, wait minutes to weeks, add or remove a tag, branch on opened or clicked, tell you in Conversations, ask Maven to draft the next one in your voice, move them along the pipeline, stop here. Started by something real. It knows when to step back.

Thursday · 7:41 am · A real reply

A real reply pauses the automation. Always.

The moment a person writes back, the sequence stops for them and the reply lands in Conversations with the whole path behind it: what they were sent, when, and what they had opened. That one rule is the difference between a follow-up that reads like attention and one that reads like being processed.

SENT · DAY 1SENT · DAY 3DAY 6NEVER SENT STOPPED HERE 7:41 AM ·THEY WROTE BACK CONVERSATIONS THE PATH BEHIND IT THE SEQUENCE STEPS BACK · YOU STEP IN

Because you said the follow-up to happen without me.

E-Mail-Sequenzen

The letter you were always going to send, already written, waiting for the thing that starts it.

Started by something realA signup, a booking, an order, a long silence. The cadence waits for the event rather than for you to remember — and the waits between its steps are real hours and days, not a reminder you set yourself.
It knows when to step backThe moment a person writes a real reply, the sequence stops. That one rule is the difference between a follow-up that reads like attention and one that reads like being processed.
Nothing about it is hiddenEach cadence is one card: what it is called, how many steps it carries, whether it is running or paused, whether anybody is part-way through it, and the rules that end it early. A sequence that has quietly gone wrong cannot hide.
Read more about Email Sequences

Written once, in your voice, and posted on the day it matters.

Somebody joins, somebody buys, somebody goes quiet — each of those can start a cadence you wrote weeks ago. It carries on arriving on its own schedule, and it does not care what kind of week you are having.

The trigger is a real event in your own business rather than a tag you have to remember to apply. A form answered, a seat claimed, an order placed, a long silence: all of them are things the platform already knows, so the sequence starts itself. Between the steps are real scheduled waits, so the second letter lands days after the first without anybody keeping a diary.

And the moment a real person writes back, the sequence steps back. It can end on a reply, or on the deal being won, and it says on its own card which of those it will do. That single rule is the difference between a follow-up that feels like attention and one that feels like being processed.

Afterwards it answers for itself. Each cadence shows what it is called, what it carries, whether it is running, whether anybody is part-way through it and what will end it early — in the same plain words the thing was written in, so one that has quietly gone wrong is visible at a glance rather than at the end of a quarter.

What it actually does

  • Cadences that start from something that actually happened
  • Real scheduled waits between steps, not a diary you keep
  • A real reply ends it, every time — and the card says so before it runs

What that changes for you

  • The welcome goes out on the day you are least available
  • Nobody gets nagged by a machine mid-conversation
  • You write the follow-up once instead of every quarter

You come away with a letter that arrived without you, and a reply worth reading.

A look inside Email Sequences

THE WELCOMERUNNINGPART-WAY THROUGHAND MORE AFTER THE CALLRUNNINGPART-WAY THROUGH THE WIN-BACKPAUSEDWAITING ON YOUR EDIT EVERY CADENCE IS ONE CARD · A SEQUENCE THAT HAS QUIETLY GONE WRONG CANNOT HIDE
Lifted out · the welcomeEnds early when…
they reply · always
they book a call
they unsubscribe
part-way through, this week
Touch a card · the others step back

Friday · The cadences, all on one screen

Nothing about it is hidden.

Each cadence is one card: its name, its steps, running or paused, who is part-way through, and the rules that end it early. A sequence that has quietly gone wrong cannot hide behind a chart. If one is waiting on your edit, it says so.

Month end · What it sent, and what it earned

Every sequence reports what it sent, and what it earned.

Not opens for their own sake. Each cadence shows the letters it sent, the replies that stopped it, the bookings and orders that followed, and the money that landed in the same wallet as everything else. Maven drafted the words in your voice; nothing left until you said so.

THE WELCOME · THIS MONTH SENTREPLIED · STOPPEDBOOKEDEARNED DRAFTED BY MAVEN · SENT WHEN YOU SAID ONE WALLET
Mission Control · Email Sequences, real screenMission Control · Email Sequences, real screenEMAIL SEQUENCES · REAL SCREEN

Email Workflows · included

The letter you were always going to send, already written, waiting for the thing that starts it.

Welcomes, follow-ups and win-backs that happen without you, and step back the moment someone writes.

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Email Sequences — platform screenshots

Real screens from the product. Open any one full size, or switch the set to light or dark.

Schließen
The Email Sequences screen: a line across the top counting the cadences on this workspace and the steps between them, saying how many are active, and finishing — in the product’s own words — that nobody is part-way through one right now. Under it a note that live sending is switched on and that sequence emails are delivered through Ai Mail. Then the cadences themselves, five cards in two rows: a quote sent with no reply yet, a cohort waitlist, a new enquiry first week, a post-delivery check-in and an audit enquiry. Each card carries its name, a status pill reading active or paused, its step count, its enrolment counters and rule chips reading stops on reply and, on all but the paused one, stops on won.The Email Sequences screen: a line across the top counting the cadences on this workspace and the steps between them, saying how many are active, and finishing — in the product’s own words — that nobody is part-way through one right now. Under it a note that live sending is switched on and that sequence emails are delivered through Ai Mail. Then the cadences themselves, five cards in two rows: a quote sent with no reply yet, a cohort waitlist, a new enquiry first week, a post-delivery check-in and an audit enquiry. Each card carries its name, a status pill reading active or paused, its step count, its enrolment counters and rule chips reading stops on reply and, on all but the paused one, stops on won.
The Subscribers book: a heading saying everyone on your lists, connected to who they are across the platform, with controls to import a file or add somebody by hand. Beneath it a list selector naming a workshop alumni list, a search box, and a row of filter chips — everyone, members, in an automation, from chat, from forms — where the members, in-an-automation and from-chat chips each count nobody at all. Then the book itself, a row per subscriber: the address, whether that person is also known elsewhere on the platform, a confirmed status, where they came from — the web, an import, an interface and an automation — and a lead score. The list runs on past the foot of the frame.The Subscribers book: a heading saying everyone on your lists, connected to who they are across the platform, with controls to import a file or add somebody by hand. Beneath it a list selector naming a workshop alumni list, a search box, and a row of filter chips — everyone, members, in an automation, from chat, from forms — where the members, in-an-automation and from-chat chips each count nobody at all. Then the book itself, a row per subscriber: the address, whether that person is also known elsewhere on the platform, a confirmed status, where they came from — the web, an import, an interface and an automation — and a lead score. The list runs on past the foot of the frame.

E-Mail-Sequenzen

Schließen
The Email Sequences screen: a line across the top counting the cadences on this workspace and the steps between them, saying how many are active, and finishing — in the product’s own words — that nobody is part-way through one right now. Under it a note that live sending is switched on and that sequence emails are delivered through Ai Mail. Then the cadences themselves, five cards in two rows: a quote sent with no reply yet, a cohort waitlist, a new enquiry first week, a post-delivery check-in and an audit enquiry. Each card carries its name, a status pill reading active or paused, its step count, its enrolment counters and rule chips reading stops on reply and, on all but the paused one, stops on won.The Email Sequences screen: a line across the top counting the cadences on this workspace and the steps between them, saying how many are active, and finishing — in the product’s own words — that nobody is part-way through one right now. Under it a note that live sending is switched on and that sequence emails are delivered through Ai Mail. Then the cadences themselves, five cards in two rows: a quote sent with no reply yet, a cohort waitlist, a new enquiry first week, a post-delivery check-in and an audit enquiry. Each card carries its name, a status pill reading active or paused, its step count, its enrolment counters and rule chips reading stops on reply and, on all but the paused one, stops on won.

E-Mail-Sequenzen

Schließen
The Subscribers book: a heading saying everyone on your lists, connected to who they are across the platform, with controls to import a file or add somebody by hand. Beneath it a list selector naming a workshop alumni list, a search box, and a row of filter chips — everyone, members, in an automation, from chat, from forms — where the members, in-an-automation and from-chat chips each count nobody at all. Then the book itself, a row per subscriber: the address, whether that person is also known elsewhere on the platform, a confirmed status, where they came from — the web, an import, an interface and an automation — and a lead score. The list runs on past the foot of the frame.The Subscribers book: a heading saying everyone on your lists, connected to who they are across the platform, with controls to import a file or add somebody by hand. Beneath it a list selector naming a workshop alumni list, a search box, and a row of filter chips — everyone, members, in an automation, from chat, from forms — where the members, in-an-automation and from-chat chips each count nobody at all. Then the book itself, a row per subscriber: the address, whether that person is also known elsewhere on the platform, a confirmed status, where they came from — the web, an import, an interface and an automation — and a lead score. The list runs on past the foot of the frame.

A look inside Email Sequences

Stills from the product, one after the next.

The Email Sequences screen: a line across the top counting the cadences on this workspace and the steps between them, saying how many are active, and finishing — in the product’s own words — that nobody is part-way through one right now. Under it a note that live sending is switched on and that sequence emails are delivered through Ai Mail. Then the cadences themselves, five cards in two rows: a quote sent with no reply yet, a cohort waitlist, a new enquiry first week, a post-delivery check-in and an audit enquiry. Each card carries its name, a status pill reading active or paused, its step count, its enrolment counters and rule chips reading stops on reply and, on all but the paused one, stops on won.The Email Sequences screen: a line across the top counting the cadences on this workspace and the steps between them, saying how many are active, and finishing — in the product’s own words — that nobody is part-way through one right now. Under it a note that live sending is switched on and that sequence emails are delivered through Ai Mail. Then the cadences themselves, five cards in two rows: a quote sent with no reply yet, a cohort waitlist, a new enquiry first week, a post-delivery check-in and an audit enquiry. Each card carries its name, a status pill reading active or paused, its step count, its enrolment counters and rule chips reading stops on reply and, on all but the paused one, stops on won.
The Subscribers book: a heading saying everyone on your lists, connected to who they are across the platform, with controls to import a file or add somebody by hand. Beneath it a list selector naming a workshop alumni list, a search box, and a row of filter chips — everyone, members, in an automation, from chat, from forms — where the members, in-an-automation and from-chat chips each count nobody at all. Then the book itself, a row per subscriber: the address, whether that person is also known elsewhere on the platform, a confirmed status, where they came from — the web, an import, an interface and an automation — and a lead score. The list runs on past the foot of the frame.The Subscribers book: a heading saying everyone on your lists, connected to who they are across the platform, with controls to import a file or add somebody by hand. Beneath it a list selector naming a workshop alumni list, a search box, and a row of filter chips — everyone, members, in an automation, from chat, from forms — where the members, in-an-automation and from-chat chips each count nobody at all. Then the book itself, a row per subscriber: the address, whether that person is also known elsewhere on the platform, a confirmed status, where they came from — the web, an import, an interface and an automation — and a lead score. The list runs on past the foot of the frame.

Next Up: Automations & workflows

Keep work moving across the platform while you sleep.

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