Legal Centre
The agreements, policies, privacy notices, and platform standards that govern FocalShift and protect the people and businesses using it.
Core Agreements
Terms of ServiceThe master agreement between you and FocalShift.September 19, 2026Privacy PolicyWhat personal information we handle, why, and the choices you have.September 18, 2026Community GuidelinesHow people are expected to behave across communities and the Network.September 19, 2026Acceptable Use PolicyWhat you may not do with FocalShift systems, tools, and infrastructure.September 19, 2026Prohibited and Restricted Businesses PolicyActivities that cannot use commerce features, and those needing approval.September 17, 2026Updated Sep 17Subscription, Billing, Cancellation, and Refund PolicyPlans, renewals, cancellation, refunds, wallet balances, and payouts.September 17, 2026Updated Sep 17Account Suspension and Termination PolicyWhen we may limit, suspend, or close an account, and how to appeal.September 16, 2026Updated Sep 16Privacy & Data
Cookie PolicyCookies, local storage, and similar technologies, and how to control them.July 27, 2026Data Processing Addendum and SubprocessorsOur processor commitments, plus the named subprocessor list.September 16, 2026Updated Sep 16California Privacy NoticeCalifornia-specific categories, rights, and disclosure mapping.July 29, 2026Updated Jul 29Age Eligibility and Children’s Privacy NoticeAge requirements, and how we handle information involving young people.July 29, 2026Updated Jul 29Commerce & Money
Network Commerce and Marketplace TermsBuying, selling, paid tasks, creator monetization, and member email.September 17, 2026Updated Sep 17FocalShift Credits and Shift Transfers TermsHow FocalShift Credits work, and the rules for Shift transfers.September 16, 2026NewAffiliate and Endorsement PolicyHow to disclose a paid or commissioned relationship honestly.July 27, 2026Affiliate Program AgreementThe referral program agreement: attribution, holds, clawbacks, payouts.September 18, 2026NewTax InformationTax forms, reporting, withholding, and what counts as income.September 17, 2026Updated Sep 17Network
FocalShift.Network Terms AddendumProfiles, feeds, connections, communities, and messaging on the Network.September 16, 2026Updated Sep 16Network Privacy and Safety NoticeNetwork-specific privacy, visibility, recording, and safety information.September 19, 2026Content Moderation, Reporting, and Appeals PolicyHow reports are reviewed, what we may do, and how to appeal.September 16, 2026Updated Sep 16Feed and Recommendation Transparency PolicyThe signals behind feeds, search, and suggestions, and your controls.July 27, 2026Live Sessions and Recording PolicyRecording consent, guest releases, and live moderation.September 19, 2026NewLaw-Enforcement Request GuidelinesHow authorities may request account information, and what we require.September 17, 2026Updated Sep 17Platform Policies
Teams and Organizations AddendumSeats, workspace ownership, and what administrators can see.September 17, 2026NewHosting and Infrastructure AddendumManaged hosting: availability, backups, suspension, and end of service.September 16, 2026NewAI Use and Generated Content PolicyPrompts, agents, generated output, provider keys, and human approval.September 16, 2026Updated Sep 16Copyright and DMCA PolicyInfringement notices, counter-notices, and repeat-infringer handling.September 19, 2026Accessibility StatementOur accessibility goal and what happens when you report a barrier.July 29, 2026Updated Jul 29Support and Contact PolicyThe right channel for support, privacy, legal, copyright, or security.September 16, 2026Updated Sep 16Help when you need it
Access the Support Hub
The Knowledge Base, documentation, and support tickets can be reached from the Support Hub.